Privacy Policy

Last updated: January 1, 2025

1. Introduction

Pimbukaletyreg ("we", "us", or "our") operates the website https://pimbukaletyreg.live (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Data We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

When you place an order or contact us, we may collect:

Full name
Email address
Phone number
Delivery address
City and postal code
Payment method information (processed securely, we do not store full payment card details)

2.2 Order Information

We collect information about your orders, including:

Products purchased
Order quantities
Order dates and times
Order status and history

2.3 Technical Data

When you visit our website, we automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Pages visited and time spent on pages
Referring website addresses

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. For more details, please see our Cookie Policy.

3. How We Use Your Data

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery
Customer Support: To respond to your inquiries, provide customer service, and handle returns or refunds
Communication: To send you order confirmations, shipping updates, and respond to your messages
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
Website Improvement: To analyze how our website is used and improve user experience
Security: To protect against fraud, unauthorized access, and other security threats

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract Performance: To fulfill our contract with you (processing and delivering your orders)
Consent: When you have given us explicit consent to process your data (e.g., for marketing communications)
Legitimate Interest: For purposes such as website security, fraud prevention, and improving our services
Legal Obligation: To comply with applicable laws and regulations

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Order information: Retained for at least 7 years for accounting and legal purposes
Contact information: Retained while you have an active account or as needed for customer support
Technical data: Retained for up to 2 years for analytics and security purposes

When we no longer need your personal data, we will securely delete or anonymize it.

6. Sharing Your Data

We do not sell your personal information. We may share your data only in the following circumstances:

6.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers, such as:

Delivery and courier services (to deliver your orders)
Payment processors (to process payments securely)
IT service providers (for website hosting and maintenance)

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

7. Cookies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Request transfer of your data to another service provider
Right to Object: Object to processing of your data for certain purposes
Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +90 501 701 01 81
Address: Ziya Gökalp, Süleyman Demirel Blv No:7, 34490 Başakşehir/İstanbul, Türkiye